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One-time password

Find out here how to use the one-time password.

Sebastian Niewöhner avatar
Written by Sebastian Niewöhner
Updated over a year ago

What is a one-time password?

The one one-time password is a password that enables you to continue your interview on another device.

How does it work?

If you have started your interview on your phone and would like to change the device you will automatically get sent a one-time password code by e-mail. Just enter this password in the Phenom Video app on your new device and you will be able to continue your interview.

I did not receive a one-time password

Please check your spam if you can't find the one-time password in your inbox. If it still can't be found, please request a new one-time password in the app. Otherwise, feel free to contact our support team.

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