Candidate Support | Phenom

Here are some tips to help you troubleshoot error messages in the invitation link process.

Error message when opening the invitation link

Find out here what you need to look out for when recording your interview with Mozilla Firefox.

Here you will find our tips for solving camera or microphone problems with Opera.

Here you will find our tips for solving camera or microphone problems with Google Chrome.

Here you will find our tips for solving camera or microphone problems in Mozilla Firefox.

Read this article to understand how you can encounter the camera access error which is usually experienced by Windows 10 and/or Mac users.

If your video and audio recordings are not uploading as they should do, you will need to use the File Manager in a few cases.

Our support team is available to answer any questions you may have about the web app and the creation of your interview.

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