After receiving your invitation, the virtual agent will call you at the scheduled time slot you selected.
However, if that time no longer works for you or you miss the call, there are several ways you can complete it at your convenience:
Trigger the call yourself using the “Call Me Now” button in your email or SMS invitation
Call back the virtual agent directly using the phone number that called you
These flexible options ensure you can complete the screening at a time that works best for you.
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