Candidate Support | Phenom

Sebastian Niewöhner

Get to know everything about taking the interview using the iOS or Android app.

The Interview | iOS & Android

Learn how to install the Phenom app and for which platform Phenom is available.

Install Phenom Video for iOS & Android

Find out how to take the interview in our Phenom Video app.

How to take the interview (iOS & Android)

Get started

Error message when entering the invitation code

Our support team is available to answer any questions you may have about the Phenom Video app and the creation of your interview.

I have another problem, what to do?

You can't record videos? Discover what it takes to make it work.

Camera keeps crashing on Android

Bug fixing

What can I do if I have problems uploading my videos and audio recordings?

Interview cannot be uploaded (iOS & Android)

Upload

Find answers and get help from Intercom Support and Community Experts

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